Delaware Electric Cooperative Announces Record Reliability

Delaware Electric Cooperative recently announced that 2021 was its most reliable year ever.

Members experienced fewer outages in 2021, and when they did occur, employees restored electrical service in record time. The average outage in 2021 lasted 53 minutes, compared to 69 minutes in 2019, which until 2021 was its most reliable year. From the perspective of the average member, this may not seem like a big improvement, but minutes count when blizzards or hurricanes hit Delmarva.

In the January 3 snowstorm, 37,000 members lost power. When people are cold and the power is out, a few minutes can make a big difference. Reliability improvements are a direct result of the hard work and dedication of employees who are ready to respond to outages 24 hours a day, seven days a week.

“Our team is like a family. Whenever a storm hits, our employees put everything aside and focus on getting the lights back on for members,” said Jesse Spampinato, DEC’s Vice President of Operations.

Careful planning by the engineers resulted in fewer breakdowns. Their objective is simple: to limit the number of breakdowns by developing programs that can prevent them from occurring. Many efforts have also been made to significantly reduce the duration of outages. The idea is to proactively address outages, and DEC has excelled in its ability to do so.

From removing trees and vegetation around power lines to testing and replacing existing lines, equipment and poles, CED teams are continually looking for ways to prevent outages. Extensive maintenance of electrical equipment, the installation and placement of animal guards on equipment, and the use of drones to scan DEC systems for problems have also resulted in fewer outages.

“We are currently doing a lot to provide excellent service to members. We ensure that DEC has the manpower, financial resources and state-of-the-art technology to keep our team on the path of reliability and improvement,” said Greg Starheim, CEO of Delaware Electric. Co-op.

DEC’s distribution system’s advanced automated devices can detect line problems and, in some cases, automatically restore power. Supervisors can also operate advanced field equipment remotely, isolating parts of the system that are experiencing problems and redirecting power to areas where members are in the dark.

Starheim said no amount of planning and technology would matter without the men and women who work long hours in some of the harshest weather conditions. Ultimately, it is the employees who put these plans into action who demonstrate CED’s commitment to reliable power. “We have one of the best teams in the country. Our incredible employees can weather storms and restore power as quickly and safely as possible,” Starheim said.

For more information, visit delaware.coop.

Virginia S. Braud